Games Lore Ltd for Board Games, Card Games, Family Games, Military Games, Warhammer and Warhammer 40K, CCG's, TCG's, RPG's - the UK's leading online retailer of Specialty Games The Staff and Management
at Games Lore
Wish Everyone A Happy New Year

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03300 245641

Office: 01952 587068

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Frequently Asked Questions (FAQ)

Questions visitors to our site often ask, if you have a question you would like answered please email Information.

Question Answer

When I try to buy a game I get an error from the site, what can I do ?The vast majority of errors that we encounter with our site relate to the use of cookies by the shopping cart. You may have these disabled within your browser or you may have a firewall which blocks these, the cookie may also become corrupt in which case you will need to delete it and possibly reboot your machine. With a firewall you are able to create a trusted zone and you could add the Games Lore Ltd site to that. If you are still unable to proceed or don't want or know how to change your settings then please feel free to call us on 03300 245641.

Which cards are accepted on this site by Worldpay ?

I want to pay by Paypal ?This site has a direct integration to Paypal, just select Paypal from the dropdown box when asked how you want to pay.

I want to pay by Cheque ?Cheques, in GBP only, should be made payable and sent to Sales Dept., Games Lore Ltd, Unit B Halesfield 20, Telford, TF7 4QU, United Kingdom. Goods are not sent until your cheque has cleared.

I need to return an item to you ?Items should be returned to us using Royal Mail, we recommend that customers ask for a Certificate of Posting when returning items in case they don't arrive back with us, it is not necessary to use Special Delivery or Signed For service. If items are especially heavy then it may be worth talking to us as we could arrange for Parcelforce to collect from you using our contract.
Items should be addressed to:
Returns Dept, Games Lore Ltd
Unit B Halesfield 20
Shropshire, TF7 4QU.
Please also include a note of the reason for return and the Invoice or Order number.
If you are unsure at all please call us on 03300 245641 for advice.

How can I be sure Games Lore Ltd are a genuine company ?There are a number of ways to determine if Games Lore Ltd are a genuine company, firstly you can check our entry at Companies House and do a WebCheck on our name, you could also contact us by phone on 03300 245641 and ask for details.

I want to design or build a boardgame, what do I need to do ?Games Lore Ltd doesn't design boardgames and so is unable to assist with the process. However, there are places where you can find assistance. You can find the Toy and Game Inventors Forum at TGIF. The Board Game Design Forum can be found at Tom Sloper has also provided a good site with essays about the game business and you can find that at Sloperama.There is also a good newsgroup which is and that can be found through your email program. Games Lore Ltd wish you every success with your ideas.

Spiral Galaxy Games do publish Board Games and can be contacted if you wish your design to be considered.

I notice Games Lore Ltd sell on Amazon and Ebay, where should I buy?We can't answer that question so we'll give you more information. Postage prices are included in the Amazon and Ebay prices, they aren't on the Games Lore website so multiple items will probably work out cheaper as the postage price will be calculated on the combined weight rather than the full postage for both items. We also have a tiered discount structure which gives you additional discount on our own website, especially useful if spending over 50 on more than 1 item.


Are all items shown on the site in stock?Not necessarily, we sell on multiple platforms and therefore the website is never 100% up to date though it is updated daily. In addition we restock from our major supplier on a daily basis to reduce any delay in processing your order.

© Games Lore Ltd 2001 - 2017

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